Account & access

  • Sign-in issues: Use the app or web sign-in. With Apple, use the same Apple ID.
  • Email already in use: Try signing in, or email support from that address.
  • Delete account: From the app (Profile) or email support from your registered email.

Subscriptions & billing

App Store purchases are managed by Apple. Apple ID → Subscriptions. Google Play: use your Google account subscription page. We don't store full card data on our servers.

App issues & troubleshooting

  • Update the app to the latest store version.
  • Restart the app and device if problems persist.
  • Signals need a stable internet connection.
  • Notifications: iOS Settings → FX13: AI Trading Signals.

When you contact us, include

  1. Your registered email.
  2. Platform (iOS / Android / web) and app version if known.
  3. What you expected vs. what happened.
  4. Screenshots if helpful (no passwords).

Frequently Asked Questions

+Is FX13: AI Trading Signals financial advice?

No. FX13: AI Trading Signals provides informational and educational analysis. It is not personalized investment, legal, or tax advice. You are responsible for your trading decisions.

+Why do I see different markets or venues for the same ticker?

The same symbol can trade on different exchanges. We use venue context so signals match the intended listing.

+How do I manage my personal data?

See our Privacy Policy. For requests, email rakhimboy.rozmetov@icloud.com from your account email.

Security

Report vulnerabilities to rakhimboy.rozmetov@icloud.com — please don't disclose publicly before we review.

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