1. Introduction
Rakhimboy Rozmetov ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our FX13: AI Trading Signals mobile application ("App").
Please read this Privacy Policy carefully. By using the App, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
Create an Account:
- Name
- Email address
- Authentication credentials (via Apple Sign-In or email/password)
Complete Onboarding:
- Birth year (for age verification)
- Trading experience level
- Trading goals and preferences
- Preferred markets and regions (e.g. Americas, Europe, Asia-Pacific)
Use the App:
- Watchlist selections
- Signals you follow
- Scan history
Contact Us:
- Any information you include in communications with us
2.2 Information Collected Automatically
When you use the App, we automatically collect:
Device Information:
- Device type and model
- Operating system version
- Unique device identifiers
- Push notification tokens
Usage Information:
- Features you use
- Actions you take within the App
- Time and duration of usage
- Crash logs and error reports
Analytics Data:
- App performance metrics
- User interaction patterns
2.3 Information from Third Parties
We may receive information from third-party services:
- Apple Sign-In: Name and email (if you choose to share)
- App Store / StoreKit: Subscription and purchase information processed by Apple as part of in-app purchases
3. How We Use Your Information
We use the information we collect to:
3.1 Provide and Improve the Service
- Create and manage your account
- Deliver AI-generated signals and analysis
- Process and manage subscriptions
- Personalize your experience
- Develop new features and improve existing ones
3.2 Communications
- Send push notifications (market signals, updates)
- Respond to your inquiries and support requests
- Send important service-related announcements
3.3 Analytics and Research
- Analyze usage patterns to improve the App
- Monitor App performance and stability
- Conduct research to enhance our AI models
3.4 Legal and Security
- Comply with legal obligations
- Enforce our Terms of Service
- Protect against fraudulent or illegal activity
- Ensure the security of our systems
4. Third-Party Services
We use the following third-party services that may collect and process your data. These services have their own privacy policies; we encourage you to review them.
| Service | Purpose | Privacy Policy |
|---|---|---|
| Apple | Sign in with Apple; App Store distribution; StoreKit for subscriptions and payments | Apple Privacy Policy |
| Twelve Data | Market data API (quotes, time series, symbol search). Our servers call Twelve Data when you use features that require live or historical prices; requests may include tickers and exchange or venue identifiers — not your name or email. | Twelve Data Privacy Policy |
5. Data Storage and Security
5.1 Where We Store Data
Your data is stored on:
- Our servers and databases: Account and app-related data are stored in systems we operate (including PostgreSQL), on infrastructure that may be located in the European Union and/or the United States, depending on deployment.
- Your Device: Local data storage for offline functionality and session convenience
5.2 Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit (TLS/SSL)
- Secure authentication methods
- Access controls and authentication for our systems
- Regular security assessments
5.3 No Guarantee
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as necessary to:
- Provide the App and its features
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Retention Periods:
| Data Type | Retention Period |
|---|---|
| Account information | Until account deletion + 30 days |
| Usage analytics | 24 months |
| Crash reports | 12 months |
| Subscription records | 7 years (legal requirement) |
You may request deletion of your account and data at any time (see Section 7).
7. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
7.1 Right of Access
You have the right to request a copy of the personal data we hold about you.
7.2 Right to Rectification
You have the right to request correction of inaccurate personal data.
7.3 Right to Erasure ("Right to be Forgotten")
You have the right to request deletion of your personal data, subject to certain conditions.
7.4 Right to Restriction of Processing
You have the right to request that we restrict the processing of your data in certain circumstances.
7.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used format.
7.6 Right to Object
You have the right to object to processing of your personal data for certain purposes.
7.7 Right to Withdraw Consent
Where we rely on consent for processing, you have the right to withdraw that consent at any time.
7.8 How to Exercise Your Rights
To exercise any of these rights, contact us at: rakhimboy.rozmetov@icloud.com
We will respond to your request within 30 days.
8. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States. These countries may have different data protection laws.
When we transfer data internationally, we use appropriate safeguards such as:
- Standard Contractual Clauses approved by the European Commission
- Transfers to countries with adequate data protection (as determined by the EU)
9. Children's Privacy
FX13: AI Trading Signals is not intended for use by anyone under 18 years of age.
We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information immediately.
If you believe we have collected information from a child under 18, please contact us at rakhimboy.rozmetov@icloud.com.
10. Push Notifications
We may send you push notifications about:
- New trading signals
- Signals you are following (target hits, stop loss alerts)
- Important account updates
- New features and updates
You can opt out of push notifications at any time through your device settings or within the App.
11. Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. We currently do not respond to DNT signals as there is no industry standard for compliance.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date
- Sending a notification through the App (for material changes)
Your continued use of the App after changes are posted constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Rakhimboy Rozmetov
14. Legal Basis for Processing (GDPR)
For users in the EEA, we process personal data on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Account creation and service delivery | Performance of contract |
| Subscription management | Performance of contract |
| Push notifications (signals) | Legitimate interest |
| Marketing communications | Consent |
| Analytics and improvement | Legitimate interest |
| Legal compliance | Legal obligation |
| Security and fraud prevention | Legitimate interest |